Refund Policy

  1. Eligibility for Refunds:
  • Refunds are applicable only if the courses or products are not delivered within ten working days from the purchase date.
  • If you believe your course or product has not been delivered, please contact us at: support@megak12.com within this timeframe.
  1. Requesting a Refund:
  • To request a refund, please provide your order number and details of the undelivered item. We may follow up to ascertain the circumstances before processing your request.
  1. Processing Your Refund:
  • If a refund is approved, it will be processed within a specific timeframe (e.g., 7-10 business days) to your original payment method.
  1. International Purchases:
  • Please note that courses or products purchased by international customers are not eligible for returns or refunds. We appreciate your understanding.
  1. Changes to the Policy:
  • We reserve the right to update or modify this refund policy at any time. Please review it periodically to stay informed of any changes.

For any further questions or concerns regarding our refund policy, please contact our customer service team at: support@megak12.com.

Thank you for choosing our Course.

Sincerely,
Customer Support Team
MEGA K12 EDUCATIONAL RESEARCH AND DEVELOPMENT INSTITUTE